AI
AI Search review
Score: 4/10Managed RAG in a box, but still early and rough.
The breakdown explains the score. It is not an average. How to read these.
Last updated
AI Search (formerly AutoRAG) packages a retrieval-augmented generation pipeline as a managed service. Point it at an R2 bucket or website and it handles chunking, embedding, indexing, and querying. Most teams have better things to do than build their own RAG pipeline, so the idea makes sense.
It still feels early. When results are bad, the indexing pipeline gives you little help understanding why it retrieved the wrong chunk. Configuration is limited, and the default Workers AI models carry the reliability concerns I cover in that review, though you can now route generation through other providers via AI Gateway.
For an internal docs-search bot where mediocre answers are acceptable, it’s a fast win. For anything customer-facing, I’d wait a few more quarters and watch the changelog.
Status page incidents
Cloudflare's own record, published under AI Search.
- Last 7 months
- 5
- Major or critical
- 1
- Median time open
- 1.4 h
- Since February 2026
- 5
Counts what Cloudflare published, not what broke: time open is how long the status entry stayed open, and nothing before February 2026 is tracked at all. Incidents Cloudflare tagged against nothing but named in the title are counted too. The caveats in full.