Email Workers

Email Workers extends Email Routing so that inbound mail triggers a Worker: parse the message, route it conditionally, forward it, reject it, or kick off any downstream process. Support ticket ingestion, reply-by-email features, alert deduplication — patterns that used to require a mail server or a third-party parsing SaaS become a small function.

The integration is clean (email is just another event type) and combining it with the rest of the platform — store attachments in R2, enqueue processing in Queues — feels natural.

Deductions for the local development and testing story, which remains awkward for email specifically (you’ll end up sending real test emails more than you’d like), message size limits, and the general thinness of tooling around debugging a misparsed message. Still: for the price of free, it turns email into an API.